Privacy policy
How we handle your personal data.
What we collect
Your name, email address, phone number, and anything you choose to add to your profile. Landlords who set up payouts also provide a mobile money number or bank account, which is sent to Paystack and stored only in the minimum form needed to identify the destination.
How we use it
To operate your account, show your listings to renters, process bookings and payments, let you message other users, and keep the platform safe from fraud and abuse.
Passwords
Passwords are hashed with bcrypt and are never stored, logged, or transmitted in readable form. We cannot see your password, which is why a reset link is the only way to recover an account.
Payments
Card and mobile money details are handled entirely by Paystack and never reach RentFinder's servers. We store the transaction reference, amount, and status so payments can be reconciled.
Who we share it with
Paystack for payment processing and Cloudinary for image hosting. We do not sell personal data. Landlords see the contact details of tenants who book their property, and tenants see the landlord's public profile.
Audit logging
We record significant account and platform actions for security and support. These records deliberately exclude passwords, authentication tokens, and payment credentials.
Your choices
You can update your profile at any time from your dashboard, and you can request account deletion by contacting us. Some records, such as completed payments, are retained where we are required to keep them.
Questions about your data? Email Nanaabekah90@gmail.com.